Mobile worldwide collaboration in service and maintenance

Innovative Smart Service Software for the Industry 4.0

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Digital service support for industrial companies.

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Customer loyalty

Master challenges in service and maintenance. Excite your customers with fast, comfortable and secure service.

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Reduce downtimes

Accelerate your service processes. With our solution you can solve problems directly and easily, so that your machines are back in use faster.

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Minimize travel costs

Remote Service Assistance connects technicians and experts independent of their location. This makes cost and time intensive travels of experts unnecessary and increases the efficiency of your service processes.

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The communication solution for service of machinery and equipment

We connect technicians and experts in an interactive video conference

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Mobile optimized live video

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VIOS Szenario
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Remote control

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Augmented Reality - the future of industrial maintenance


Reach the next step of digital service processes with Bitnamic and Augmented Reality.

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Events in March and April 2019

In the coming months we look forward to being represented at two interesting events, the ICE Europe and the Hannover Messe. At the events we present our smart service solutions live. Visitors can empathize with the role of a technician or ...

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Remote Service by AMAZONE

SmartService 4.0 is the latest technology in the technical customer service of AMAZONEN-WERKE H. Dreyer GmbH & Co. KG. In addition to using virtual and augmented reality for training and education, the Bitnamic Remote Service component on smartglasses...

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Remote Maintenance Assistance by TECUMA Systems

In the following article you can read how TECUMA Systems revolutionizes its service processes with our innovative Smart Service solution Remote Maintenance Assistance.

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